Our Story
GO21 was conceptualized by our chairman Alberto Lina in 2005 to help the Filipino cyclists earn additional income whilst promoting cycling in the Philippines by delivering documents to customers. In response to the changing market landscape, particularly post-pandemic, we have diversified our service offerings to cater to a wider range of needs. Our goal is to be a one-stop-shop for all your logistics requirements.
Mission
To provide premium quality service to our business partners nationwide, through state-of-the-art technology that will provide real-time, reliable, cost-efficient, and environmentally-friendly courier services in the country to serve the Filipino people.
We will exceed these expectations by conserving resources and observing the highest ethical standards in our pursuit to lead the markets in which we choose to compete, in adherence to our chairman's advocacy of employing Filipino cyclists, thus giving them and our employees the quality of work and life molded by a set of core values that will convey profits to our shareholders and contribute growth for the economy.
Vision
To be the leading and top of mind choice logistics service company in the Philippines.
Quality Policy
We are committed to provide excellent service through our competent people and efficient processes to attain 100% customer satisfaction.
In order to achieve our objectives, we shall:
- Fulfill our obligations with the highest standard of ethics.
- Maximize business opportunities while identifying the risk of internal and external factors.
- Develop employee competencies, creativity, empowerment and accountability through innovative programs, strong management commitment and engagement.
- Commit to constant learning to continuously improve the quality management system.
- Strive for sustainable growth by increasing our base accounts and improve operational efficiency.
- Design customer endearment programs and seek for customer feedback.
Accreditations
We are honored to be recognized by leading regulatory bodies and industry associations, reflecting our commitment to reliable and compliant service.
ISO 27001
International Organization for Standardization
A globally recognized standard for Information Security Management Systems (ISMS), demonstrating our commitment to data protection and security for our clients.
DICT
Department of Information and Communications Technology
Authorized by the Department of Information and Communications Technology to operate as a Private Express and/or Messengerial Delivery Service (PEMEDES) since 2012.
PEMAP
Private Express and Messengerial Association of the Philippines
Active member of the Private Express and Messengerial Association of the Philippines since 2012.
FTEB
Department of Trade and Industry - Fair Trade Enforcement Bureau
A duly accredited domestic freight forwarder by the Department of Trade and Industry - Fair Trade Enforcement Bureau in accordance with EO 514.
CAB
Civil Aeronautics Board
Compliant with domestic and international air transport logistics regulations under the Civil Aeronautics Board of the Philippines.
PEZA
Philippine Economic Zone Authority
Accredited to serve clients in Philippine Economic Zones with special logistics capabilities.
BOC
Bureau of Customs
CPRS registered, ensuring compliance with customs, import and export regulations in the Philippines.
PhilGEPS
Philippine Government Electronic Procurement System
A recognized platinum member of the Philippine Government Electronic Procurement System (PhilGEPS).
LTFRB
Land Transportation Franchising and Regulatory Board
All GO21 vehicles are duly registered under the Land Transportation Franchising and Regulatory Board (LTFRB) for nationwide coverage.